If your bin is damaged or missing you are able to organise a repair or replacement by completing the form below.
Bin deliveries and repairs occur between 6am and 8pm on your scheduled day. Requests must be received by 2pm the business day before.
Indicates response required
No further requests can be added to this issue. Submit the issue when ready.
You may report up to 3 different issues.
You will need to submit additional requests if you have more issues that require attention.
You may report up to 5 different issues and a maximum of 10 bins of each type of issue.
You will need to submit additional reports if you have more than issues that require attention.
Wheel repairs - place bin in front of your property, upside down and empty the night before your scheduled service.
Lid repairs - place bin in front of your property right side up empty the night before your scheduled service.
Replacement/removal of old bin - place bin in front of your property, upside down and empty.
Where delivery of a new bin is required, this may happen a day before or a day after the date displayed below.
Your bin is scheduled to be replaced or repaired on: Date determined once address has been provided.
Privacy & Personal Information Protection Notice
Purpose of Collection: For investigation of issues reported by user
Intended recipients: Officers of the Council of the City of Sydney
Supply: While the supply of information is voluntary, insufficient information may result in your request not being processed
Access/Correction: Council officers or Government Information (Public Access) Act Requests
Storage: Council's Records Management Systems and Archives